GetLyrics.info - QuickBooks Pro 2008 [OLD VERSION]

Back to QuickBooks Pro 2008 [OLD VERSION]

Spotlight customer reviews:
Customer Rating:

Summary: Not Received
Comment: It is kind of hard to review a product never received. I am now waiting on a refund claim that is
pending. If it is not received shortly I will have to process a claim through the credit card
company to protect my consumer rights.

Customer Rating:

Summary: great software at a good price
Comment: QuickBooks Pro 2008 [OLD VERSION]

I was able to install, set up, and use this software
very quickly without any assistance. I would highly recommend it to the small office or home office.

Customer Rating:

Summary: QB 2008 Pro -- Bad Experience
Comment: I finally decided to upgrade from the 2004 version which was working well, but felt that in 4 years
there would be more than cosmetic improvements. I was wrong!

First, the new
"Registration" requirement is painful. You first key in all your information rather than have them
extract from the old version. The registration steps requires answering multiple marketing
questions for THEIR benefit. After you do all that, you are required to call a phone number which
apparently ends up, on hold, in some country in Asia. Now you must answer multiple questions
duplicating what you just finished keying in. If your e-mail address has changed (whatever concern
that is of Intuit!), you're in trouble Then you're warned that if you should dare to upgrade your
computer, you must start the process all over again. Note that I didn't use the term "Customer
Service!" It doesn't apply to this Intuit product.

Support is nearly impossible to get
unless you want to pay and pay and pay! They advertise a "free" 30 day support system, but just try
to get it to work. Good Luck!

The QB 2008 Pro product so far seems to work as well as
the 2004 version. It is still the best accounting product for small and very small businesses, but
I'll be ready to try out any new, competing, product which comes to the market and offers true
Customer Service and Support!

A. J. Risser

Customer Rating:

Summary: ABYSMAL customer support
Comment: The software works just fine, but it is infuriating trying to get a human on the phone when you call
them for support (especially frustrating when I had paid for "premium phone support"). The first
call had an estimated 30 minute wait time. Then I used their "faster" online support to get a
"special phone number" to call, which I did, and then I was put into "transfer hell" being bounced
around to people who couldn't help me.

This call was not during tax time or anytime
when they should have an unexpectedly high call volume. This level of service is terrible and
inexcusable from a major corporation.

I hope you have better luck than I did if you
ever need support...

Customer Rating:

Summary: Designed by accountants, to ensure I will seek out an accountant!
Comment: Way to confusing to use, and requires way too much time to figure out. I will have to pay someone
to do what I bought the program for. Hanging participle, I apologize, but that is how upset I am.

Back to QuickBooks Pro 2008 [OLD VERSION]

Showing page 2 of 27
1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | 15 |
16 | 17 | 18 | 19 | 20 | 21 | 22 | 23 | 24 | 25 | 26 | 27 |